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HORIZON MEMBERS BENEFIT FOM A SUPER LOW BOOKING FEE RATE OF ONLY 12.5% DELIVERING TOP OF THE INDUSTRY NETT EARNINGS FOR HOSTS
MEMBERS CAN CHOOSE BETWEEN A FLEXIBLE PAYMENT SYSTEM WHERE GUESTS ONLY PAY THE HORIZON BOOKING FEE OF 12.5% UP FRONT AND THE GUEST THEN PAYS THE BALANCE DIRECT TO THE HOST ON ARRIVAL (THE OA SYSTEM)
OR
MEMBERS CAN ELECT TO USE THE HORIZON COLLECT SYSTEM (HC), WHERE THE GUEST PAYS THE TOTAL ACCOMMODATION FEE UP FRONT AND THE HOST THEN RECEIVES THE NETT EARNINGS AFTER DEDUCTION OF THE HORIZON BOOKING FEE AND BANK TRANCTION PROCESSING FEES, PAID OUT BY HORIZON AFTER GUEST STAY CONFIRMATION
GUEST FRIENDLY AND FLEXIBLE REFUND POLICY
On Cancellations
Within 24 hours of booking – 100% Refund
more than 14 days before arrival – 100% Refund
between 14 and 7 days of arrival – 75 % Refund
HORIZON PARTNERS WITH PAYGATE AND WISE TRANSACTION PROCESSING PLATFORMS AND ALL REFUNDS AND PAYOUTS ARE SUBJECT TO TRANSACTION PLATFORM PROCESSING FEES AND PAYMENT CYCLES AS WELL AS VAT, WHERE APPLICABLE.